Job Code: MIT001 - Help Desk Engineer Positions: 10
Education:
Bachlors Degree / Diploma
Experience :
2-3 years
Location:
Hyderabad, Chennai
Job Description:
The Helpdesk call coordinator/ Engineer should have Min 2.5Yrs relevant hands on
experience. - Shall have a cheerful end user service attitude - Shall take ownership
of the ticket and drive it to closure, as soon as possible- Shall poses good communication
skills- both written and spoken English including good phone etiquette for receiving
helpdesk calls and e-mails etiquette to respond helpdesk e-mails.
Job Code: MIT002 - Data Center Operator Positions: 05
Education:
Bachlors Degree / Diploma
Experience :
1-3 years
Location:
Hyderabad, Chennai
Job Description:
First level monitoring & troubleshooting of following services. Monitoring
and reporting of failure of the systems & applications as per SLAPreventive
maintenance has to be carried out on a periodical basis.Monitor the SDC proactively
for performance as per SLA.
Job Code: MIT003 - Desktop Support Engineer - L1Positions:
12
Education:
Bachlors Degree / Diploma
Experience :
0-1.6yrs
Location:
Hyderabad, Chennai, Bangalore
Job Description:
Give Permanent fix to the desktop, printer problems, basic LAN & server Support
issues. Load/Reload standard build operating system configurations. Installation
& troublingshooting of critical applications & their usage guidelines. Installation
of anti-virus on desktops and remove virus. Esclate the problem to the technical
specialist & to regional/ National Team Leads if not resolved.
